Order Processing

• Orders are processed after successful payment confirmation.
• Custom and personalized products require additional production time.
• Processing time generally ranges from 2–7 business days depending on product complexity and order volume.

Shipping Time

Delivery Delays

Delivery times may vary due to factors beyond our control, including:

Shipping Charges

Shipping charges are calculated during checkout based on:

• Delivery location
• Product weight and dimensions
• Selected shipping method

Order Tracking

Once your order has been shipped, tracking information will be sent via email or SMS (where available), allowing you to monitor the progress of your shipment.

Delivery Issues

Customers are responsible for providing accurate shipping details. Pixxele is not responsible for delays, lost packages, or failed deliveries resulting from incorrect or incomplete address information supplied by the customer.

International Orders

Customers are responsible for any customs duties, import taxes, VAT, or local fees imposed by their country. These charges are not included in product prices or shipping fees unless explicitly stated.

Need Help?

If you have any questions regarding shipping or delivery, please contact us.